Official Support Portal

Alertsify Support

Submit your issue using the correct category below for fastest resolution.
Please have your trade details and Whop username ready before starting.

Have ready: Whop username, trader name, ticker, time of trade (ET), and broker.

Response time: 24-72 hours.
Execution issues are prioritized.

Screenshots significantly speed up resolution — attach when possible.

Please avoid submitting duplicates for the same issue.

Submit a Ticket
Account Info

Your Whop username — found at whop.com in your profile menu (e.g. @yourusername).

Describe the Issue
0/50 minimum characters
Frequently Asked Questions